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Our Guidelines
The National Disability Insurance Scheme (NDIS) is one of the most important social reforms in Australian history. Although focused on providing participants with greater choice and control over the supports they access, many report the transition to the NDIS as being ‘confusing’.
NDIS-Registered or Non-Registered – What’s the Difference?
Your chosen providers will be an integral part of supporting you to achieve your plan goals. In your search for providers you may come across the terms NDIS registered provider and non-registered provider – what exactly does this mean?
Waiting Lists
We know that you are keen to start accessing supports and utilizing the funding in your plan, so we have compiled a list of tips and tricks to assist you with negotiating wait times.
Carers, this one is for you…
These resources are only starting point and will hopefully provide you with some assistance in your enormously important role of caring for a family member or friend.
Guide to Reimbursement
Reimbursement is simple! As your plan manager we are able to process the claim on your behalf. All you need to do is forward a copy of the invoice to us, advising that reimbursement is required.
What Happens if my NDIS funds are running low?
To ensure that your budget spend is on track there are a couple of tips and tricks that you can use to ensure that this budget lasts you the duration of the plan.
Let’s Talk Invoices
Whether you are a participant or provider, we have included the key information that should be included on an invoice to allow for prompt processing and payment.
Plan Manager, Support Coordinator, Local Area Coordinator – The Who’s Who of NDIS
Even if you are familiar with the scheme, the terminology, acronyms and jargon used within the NDIS space can be confusing.
Plan Managers’ Guide to Concessions, Subsidies and Programs
As NDIS Plan Managers we are trained to know budgets. Whilst the NDIS funds disability specific supports, we understand that the cost of living is
What information should be contained in my service agreement?
The NDIS encourages participant’s to have a service agreement in place with each of their chosen service providers. This agreement is a way of setting out the expectations between a participant and their service provider
How can I use the funding allocated in my plan?
There is no doubt that negotiating the NDIS can be tricky. At times it can be difficult to decide if it is appropriate to use your plan funding to purchase a particular support. We have compiled a list of questions you can ask yourself when you are feeling unsure about a particular support.
What does a Plan Manager do?
Think of a Plan Manager as a bookkeeper for your NDIS funding. Although the main function of a Plan Manager is to pay invoices issued by participant’s service providers, there are many more functions performed by a Plan Manager.