Our Guidelines

The National Disability Insurance Scheme (NDIS) is one of the most important social reforms in Australian history.  Although focused on providing participants with greater choice and control over the supports they access, many report the transition to the NDIS as being ‘confusing’.

Waiting Lists

We know that you are keen to start accessing supports and utilizing the funding in your plan, so we have compiled a list of tips and tricks to assist you with negotiating wait times.

Carers, this one is for you…

These resources are only starting point and will hopefully provide you with some assistance in your enormously important role of caring for a family member or friend.

Guide to Reimbursement

Reimbursement is simple!  As your plan manager we are able to process the claim on your behalf.  All you need to do is forward a copy of the invoice to us, advising that reimbursement is required.

Let’s Talk Invoices

Whether you are a participant or provider, we have included the key information that should be included on an invoice to allow for prompt processing and payment.

Plan Managers’ Guide to Concessions, Subsidies and Programs

As NDIS Plan Managers we are trained to know budgets.  Whilst the NDIS funds disability specific supports, we understand that the cost of living is continuously rising, and household budgets are stretched.  We have compiled a list of programs, subsidies, and concessions you may not be aware of that can assist in easing those cost-of-living […]